How to Easily Check Jio Call History: WhatsApp, MyJio App, Website & More

Tracking your call history is essential for various reasons. It could be for keeping tabs on your phone usage, managing expenses, or retrieving important contact information. Fortunately, Jio offers several methods to access your call history. Whether you prefer using WhatsApp, the MyJio app, Jio’s website, email, or customer care, you can easily retrieve your call logs. Let’s explore each method in detail.

1. Check Jio Call History via WhatsApp

Did you know you can check your Jio call history through WhatsApp? It’s simple and quick. Here’s how:

1. Save JioCare Support WhatsApp number: +91 7000770007.
2. Send a message saying “My account statement” to the number.
3. You’ll receive a link to your account statement.
4. Click the link to open your call history in the MyJio app.

It’s a hassle-free way to access your details without leaving WhatsApp.

2. How to View Jio Call History on the MyJio App

The MyJio app provides an intuitive interface to check your call history. Follow these steps to get started:

1. Open the MyJio app on your Android or iOS device.
2. Log in with your Jio mobile number.
3. On the home screen, tap ‘Mobile’, then scroll down to ‘My statement’.
4. Choose the period (7, 15, or 30 days) for which you want to view your history.
5. You can view your statement within the app, download it, or have it sent to your email.
6. Under ‘Usage Charges’, tap ‘Voice’ and click ‘Click Here’ to view your call history.

This method gives you a clear breakdown of your call activities.

3. How to Check Call History on Jio Website

For those who prefer using a computer, the Jio website makes it easy to access your call details. Here’s how:

1. Visit the Jio login page in your browser.
2. Enter your Jio number and receive an OTP to sign in.
3. Once logged in, go to the ‘Statement’ section.
4. Select the time frame you want to check.
5. Click ‘View statement’.
6. Go to ‘Usage Charges’, choose ‘Voice’, and click ‘Click Here’ to see your call history.

Using the website is a great option for larger screens, especially for detailed insights.

4. Receive Call History via Email

You can also request your Jio call history through email. Here’s how:

1. Send an email to care @jio.com from your registered email address.
2. In the email, request your call history for a specific period.
3. Include your full name, Jio number, and the dates for which you need the history.
4. Wait for Jio customer support to process your request and send the history to your email.

Email requests are perfect for those who prefer not to use the app or website.

5. Call Customer Care for Jio Call History

If you prefer speaking directly to someone, Jio customer care can assist you over the phone. To get your call history:

1. Dial 199 from your Jio number to reach Jio customer care.
2. Follow the IVR instructions to speak with an executive.
3. Request your call history for a specific period.
4. Be ready to verify your identity by providing necessary details.
5. The executive will assist in sending the call history to you via email or another method.

This method is ideal if you want immediate help from customer support.

Frequently Asked Questions (FAQs)

What does Jio call history include?
Your call history includes information like the date, time, duration, and numbers dialed or received.

How far back can I check my Jio call history?
You can access your call history for up to 30 days via the MyJio app or website. For records beyond this, you may need to contact customer support.

Are there any charges to check Jio call history?
Checking your Jio call history through the MyJio app, website, WhatsApp, or customer care is usually free of charge. However, if you need detailed statements for an extended period, confirm with Jio support for potential fees.

Checking your Jio call history is quick and easy with these different methods. Whether you choose WhatsApp, the MyJio app, the Jio website, email, or direct customer care support, Jio makes sure that you have all the options available to track your call records effortlessly.