How to Change Registered Mobile Number in SBI: Multiple Methods Explained

Updating your mobile number with the State Bank of India (SBI) is crucial for smooth banking transactions. It ensures you never miss important alerts like OTPs, transaction notifications, or account updates. Luckily, SBI offers multiple methods for updating your number, whether it’s through internet banking, ATMs, or visiting a branch. Here’s a detailed guide to help you change your registered mobile number using different methods.

Change Mobile Number Through SBI Internet Banking

If you prefer the convenience of online banking, updating your mobile number via SBI’s internet banking portal is simple. Here’s how:

1. Log in to Online SBI
   Go to www.onlinesbi.com and log in with your username and password.
2. Access Profile Settings
   Once logged in, navigate to the “Profile” tab on the homepage. Under this tab, you will find an option called “Personal Details/Mobile.”
3. Verify Your Identity
   You’ll be prompted to enter your profile password. After that, an OTP will be sent to your current registered mobile number. Enter this OTP to verify your identity.
4. Enter New Mobile Number
   Next, type in your new mobile number twice to confirm. This ensures there are no mistakes in the number entered.
5. Choose Verification Method
   You will be given an option to approve the update. You can either opt for OTP verification sent to your new mobile number or choose to visit your home branch. If you select OTP, you’ll receive a confirmation SMS to finalize the process.If you prefer the branch visit method, go to your SBI branch with a valid ID proof. The update will be completed at the branch after verification.

This method is efficient and convenient, allowing you to update your mobile number from the comfort of your home.

Update Registered Mobile Number at SBI ATMs

If internet banking isn’t your preferred option, SBI ATMs provide a simple alternative. Here’s how to update your number at the ATM:

1. Visit an SBI ATM
   Find the nearest SBI ATM and insert your debit card.
2. Select Services
   On the ATM screen, tap the “Services” option.
3. Choose Mobile Number Update
   Select “Mobile Number Registration” or “Update Mobile Number” from the menu.
4. Enter Your New Number
   Type in your new mobile number twice for confirmation.
5. Get Reference Number
   The ATM will generate a reference number and send it to your new mobile number.
6. Complete the Process at Branch
   Visit your home branch with the reference number and a valid ID proof. The branch will verify your information and finalize the update.

This method is quick and ideal for those who don’t use internet banking. It’s also useful if you’re not familiar with navigating online portals.

Visit an SBI Branch to Update SBI Mobile Number

For those who prefer face-to-face interactions or don’t have internet banking access, visiting your SBI branch is an effective way to change your registered mobile number. Follow these steps:

1. Go to Your Home Branch
   Visit the branch where your account is maintained.
2. Request a Form
   Ask the bank staff for a “Mobile Number Update Form.”
3. Fill Out the Form
   Complete the form with your account details, current mobile number, and the new number you wish to register.
4. Provide ID Proof
   Attach a copy of your valid ID proof, such as Aadhaar, PAN card, or passport, with the form.
5. Submit the Form
   Hand the completed form and ID proof to the branch staff. They will process your request.
6. Confirmation
   Once the update is complete, you will receive an SMS on your new mobile number confirming the change.

This traditional method ensures that you can interact directly with the bank staff for any questions or issues you may have.

Frequently Asked Questions (FAQs)

Can I update my mobile number through online banking?

Yes, you can change your mobile number via SBI’s internet banking portal. The process involves logging into your account and verifying the update through an OTP sent to your registered number.

How long does it take to update my mobile number?

The time taken varies based on the method chosen:

• Internet Banking: Instant, if OTP verification is successful.
• ATM: Typically requires verification at the branch, which may take 1-2 working days.
• Branch Visit: Updates take 1-3 working days to process after form submission.

Can I change my mobile number via SMS?

Currently, SBI does not offer the option to update your mobile number through SMS. You must use internet banking, an ATM, or visit the branch.

How do I check my registered mobile number without using internet banking?

If you don’t have access to internet banking, there are other ways to check your registered mobile number:

• Visit an SBI ATM and select “Mobile Number Registration.”
• Check your bank passbook or account statement.
• Ask the bank staff at your home branch for assistance.

Benefits of Updating Your Mobile Number with SBI

Updating your mobile number ensures that you stay connected to your bank. Here are a few benefits:

• Transaction Alerts: You’ll receive timely updates on all your banking activities, ensuring you never miss an important notification.
• OTP for Security: With a registered mobile number, you can easily receive OTPs for secure transactions.
• Easy Communication: Stay informed about changes in your account, offers, and other critical updates directly on your mobile.
• Convenient Banking: By keeping your mobile number updated, you’ll have access to mobile banking services, making it easier to manage your account on the go.

Changing your mobile number with SBI is an easy process with several methods available. Whether you prefer using internet banking, visiting an ATM, or going to your local branch, SBI provides flexibility to suit everyone’s needs. It’s important to keep your contact details up to date for seamless banking and communication. So, choose the method that works best for you and ensure that your banking experience stays uninterrupted.